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Managing experts by managing diversity: Individual motivations for sharing expertise in work teams

机译:通过管理多样性来管理专家:在工作团队中分享专业知识的个人动机

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摘要

One of the great challenges in information-sharing and knowledge management in teams is the sharing of expertise. In this paper, a model of expertise in teams is suggested that conceptualizes expertise not only as professional knowledge but also as expert role from a status perspective. The model predicts that experts will reduce their contributions to the team goals if their expert status is threatened in any way, but will increase their knowledge sharing behaviour if their status in the team is confirmed. The hypotheses were confirmed in two experimental studies (N1=98, N2=144), showing that explicitly declaring status differences increased expert contributions. These contributions could be further enhanced by giving individual performance feedback to experts, and were decreased under team feedback conditions. The findings are consistent with recent research showing that diversity can contribute to team performance if the diversity is recognized within the team.
机译:团队中信息共享和知识管理的最大挑战之一是专业知识的共享。在本文中,提出了团队专业知识模型,该模型将专业知识不仅概念化为专业知识,而且从状态角度将其概念化为专家角色。该模型预测,如果专家身份受到任何威胁,专家将减少他们对团队目标的贡献,但如果确认了他们在团队中的地位,专家将增加他们的知识共享行为。在两项实验研究(N1 = 98,N2 = 144)中证实了这一假设,表明明确声明状态差异会增加专家的贡献。通过向专家提供个人绩效反馈,可以进一步提高这些贡献,而在团队反馈条件下,可以减少这些贡献。这些发现与最近的研究一致,该研究表明,如果团队内的多样性得到认可,多样性就可以促进团队绩效。

著录项

  • 作者

    Moser, KS;

  • 作者单位
  • 年度 2009
  • 总页数
  • 原文格式 PDF
  • 正文语种 en
  • 中图分类

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